There is a modest charge to cover the cost of monitoring, responding to calls for help, maintaining the system, and rental. An initial installation charge to cover the visit to your home and administration costs will apply.
The current weekly or quarterly costs are shown below:
|Options||Weekly charge||Quarterly charge|
Telephone monitoring and response
|Telephone monitoring and response (if in receipt of Pension Credit or Income Support)||£3.64||£47.32|
One off installation charge (for new installations only)
Telecare 1 package
Telecare 2 package
Telecare 3 package
Please note that the above charges are exempt from VAT.
Some demonstrations are only available by appointment, please phone first, to avoid disappointment.
However, if you would like to see and try these and many more independent living solutions, please visit the Access Ability Centre. The Access Ability Centre is open to the public on Mondays and Tuesdays from 10am to 3pm.
For further information and to arrange a demonstration, without obligation, please contact the Croydon CarelinePlus response team.
How do I join or get more information?
However, if you already receive adult social care services or wish to be assessed for services you may be able to receive help towards these costs. Please contact social services for adults to arrange an assessment.
Croydon CarelinePlus response team
Croydon Equipment Solutions
28 Boulogne Road,
Social services for adults
Bernard Weatherill House
8 Mint Walk