So that we know how we can help you, we will ask you what your difficulties are and how you think we can help. This is called an assessment of your needs and we will talk to you and your carers to work out how best we can assist you.
Once an assessment of your needs has been carried out under Fair Access to Care Services (FACS), we can confirm what will be provided. If you meet the critical or substantial criteria we will provide those services. If you meet the moderate or low criteria we will direct you to an organisation that can help.
We can help if your primary condition is a:
- physical disability
- long-term illness
- acquired brain injury.
Some of the services we provide are free and some we may charge you for. We will tell you how much you have to contribute to the service you receive.