So that we can understand how we may be able to help you, we must carry out an assessment of need. Please complete the online referral form
Please note that this online referral form should not be used for contacts that require an urgent response. If you require an urgent response please call our contact centre on 020 8726 6500.
The online referral form can be found here - Adult care referrals
This form will allow you to:
- Make a referral for yourself
- Make a referral on behalf of someone else
- Report a Safeguarding concern (Adult abuse or suspected abuse)
- enquire about the collection, exchange or repair of a piece of equipment that you have already been provided with.
We will process your contact referral as soon as possible and will contact you or the person concerned to follow up the referral no later than 2 working days from submission.
The next steps may include a full assessement of your needs. We may also ask you to complete full financial assessment to see if you are eligible for financial help from the Council.