We hold a number of community events throughout the year. For information on events near you or to request an event, contact email@example.com.
Our events can include:
- free microchipping
- free basic health check
- free health & training advice
- low cost neutering
- nail clipping
- free poo bags
- free dog tags
- lost dogs advice
- rescue dog adoption information
- fun dog agility
Missing and stray dogs
The dog warden is on duty:
- weekdays 8am to 4pm
- weekends and bank holidays 9am to 5pm
Call 020 8726 6000 during these hours only. If you call after 5pm on weekdays, at the weekend or on bank holidays, hold the line to be put through to our emergency control room.
Out of hours
Outside of these hours, you are advised to take the dog to Battersea Dogs and Cats Home (4 Battersea Park Rd, London SW8 4AA.) or to hold the dog at your address until the dog warden is back on duty.
Veterinary surgeries - the dog warden can only collect stray dogs from veterinary centres between 8am to 4pm, Monday to Friday, and only when the dog warden is available.
Pet dogs in our custody can only be returned by the dog warden during working hours.
To discuss any dog related issues or request a call back from the dog warden, please call 020 8726 6000 to speak with one of our customer service advisers, who will pass the information to the dog warden.
If your dog goes missing
If your dog goes missing:
- display posters in the area where your dog went missing, including a photo of the dog and your contact details
- contact local vets to inform them that your dog is missing, or better still, take a poster to the vets to be displayed
- call Battersea Dogs and Cats Home (020 7622 3626) to report your dog missing
- call the micro-chip company to report the dog as lost or stolen
- If your dog went missing near the border of the Croydon corough, don't forget to call the dog warden in the surrounding boroughs
- put your dog's details on lost dog websites such as www.doglost.co.uk or www.petlog.org.uk
To report a dangerous dog, call the police on 101 or in the case of an emergency call 999. For more information on dangerous dogs, see the leaflet on dangerous and banned dogs in the downloads section below.
If you suspect an animal is being subjected to any form of cruelty, report it to the RSPCA on 0300 123 4999.
Neuter your dog for less
£35 neutering voucher available for dogs living in Croydon
To apply for a neutering voucher, email firstname.lastname@example.org and include your name, address, dogs name, age, breed and sex. All operations must be carried out by 31 December 2017 at a participating vet. To find your nearest participating vet call 0333 202 1148.
To apply for a neutering voucher or see a list of participating vets within the borough, email email@example.com and include your name, address, dog’s name, age, breed and sex and the dog warden will contact you to discuss if you qualify for a low cost neutering voucher. In some circumstances we can provide a free neutering voucher.
Why you should neuter
- neutering prevents unwanted pregnancies and the cost associated with a litter of puppies
- removes the risk of womb infections (pyometra), complications during pregnancy and avoids associated vet fees
- helps to reduce the risk of certain cancers
- it may help to prevent some behavioural issues such as scent marking, aggression and straying
Compulsory dog microchipping
Under the Microchipping of Dogs (England) Regulations 2015, from 6 April 2016, it became compulsory for all dogs over the age of 8 weeks to be fitted with microchips. If a dog without a microchip comes to the attention of Croydon council, its keeper may be served with a notice requiring the dog to be microchipped, and may face criminal prosecution and a £500 fine.
Keepers and breeders must keep these details up-to-date;
- all dog breeders are responsible for ensuring puppies are microchipped before selling them
- puppies cannot be sold until they are 8 weeksold and must be microchipped at the point of sale
- if you're buying a puppy make sure it's microchipped before taking it home
- breeders must also register their details on the database to be recorded against the microchip for the life of the dog; a person is considered to be a breeder if they are the owner of a dog which gives birth, whether or not they carry on a business as a breeder of dogs
Where to get your dog microchipped
We will be holding continued microchip events around the borough in partnership with the animal charity, Dogs Trust. Microchipping is free to all Croydon residents. Call 0208 726 6000 or email firstname.lastname@example.org to schedule an appointment.
For more information on microchipping, including upcoming free microchipping events, visit www.chipmydog.org.uk.
Remember to update your details with the microchip company Pet Log, telephone 01296 336 579, if you change your phone number or move house.
If a dog is identifiable and returned to its owner same-day, they are charged £50.
If a dog is not returned to its owner same-day, it will be taken to kennels. The cost of this is £100 (£50 if microchipped with up to date owner details) and £15 for each day the dog stays in kennels.
There may be charges for vet fees and if the dog is not claimed within 7 days, it becomes property of the kennel.
Microchipping is available to all owners of claimed, unchipped stray dogs and also advice on how to update personal details on the microchip database.
Collars and tags
Ensure your dog has a collar with an identity tag. Under The Control of Dogs Act 1992, every dog while in a public place must wear a collar with the name and address of the owner inscribed on the collar, plate or a tag. It is also helpful to the dog warden for the owner's home or mobile number to be displayed. If a dog is found in a public place without a collar/ tag with these details on, the dog's owner can be fined up to £5000!
For further information on dog rescues or how to adopt an unwanted stray, contact the dog warden using the details below.