London Borough of Croydon

Residents needing face-to-face support will be offered pre-booked appointments with council staff at Access Croydon from Monday 27 July. Walk in visits are not available. 

Most queries will continue to be handled by telephone on 020 8726 6000 or through our messaging service. Staff will only attend Access Croydon for pre-booked appointments. 

To ensure our visitors and employees remain safe at all times, we encourage people to continue to access services online.

Our location and opening hours

Access Croydon
Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA

View a map and get directions below.

Open from Monday to Friday, 9am to 4pm.

What you can do here

  • Attend a pre-booked appointment only
  • If you have an appointment please arrive on time, talk to staff through the intercom before entering, wear a face covering, use hand sanitiser provided and bring no one else unless necessary. To limit infection risk, the public phones, computers, toilets (except the disabled toilet) and baby change, and the children’s play area remain closed.