London Borough of Croydon

Our neighbourhood safety officers (NSOs) work closely with the police safer neighbourhood teams, internal teams and departments and other partner agencies to support community safety.

They are based in 3 areas:

  • North
  • South
  • Central

The NSOs enforce national legislation in line with local and statutory legislation to deal with anti-social behaviour and environmental offences. They can:

  • request name and address of a person for a fixed penalty notice (FPN) and offences that cause injury, alarm and distress to another person or damage or loss of another's property
  • request name and address of a person acting in an anti-social manner
  • confiscate alcohol from any person under the age of 18 years
  • confiscate alcohol from any person in a designated public place
  • confiscate cigarettes and tobacco products from any person under the age of 16 years

NSOs investigate incidents of:

  • anti-social behaviour
  • environmental crime (which includes):
  • littering
  • fly-tipping

They also act as professional witnesses, gathering evidence, interviewing witnesses and perpetrators and taking statements that can be used as evidence in the courts. In addition they undertake a raft of prevention, intervention and diversion activities eg referring a young person for acceptable behaviour agreements (ABAs).


Neighbourhood safety team

020 8726 6200