London Borough of Croydon

Equality information

The purpose of having and using equality information is to help the council understand the effect of policies, practices and decisions on different groups of people. Collecting, using and publishing equality information will help the council to identify if there are any steps that can be taken to meet needs and tackle discrimination. In addition publishing this information will make decision-making more transparent and help to explain how and why decisions are made.

Croydon Council's website contains a lot of information about equality. Listed below are links to the types of information residents may want to access on services we deliver.

Satisfaction with services

TalkAbout Croydon is a panel of 1,500 representative residents who provide the council with reliable feedback on important Croydon issues.


Information about how to make a complaint can be found on the complaints procedure page and an annual report can be found on the Standards Committee page.


The council has created an engagement system which sets out all community engagement.


The link to the democracy and elections page provides a list of all council committees with their agendas, minutes and reports.


The Croydon Observatory provides a great deal of data on the demographic of the borough and the services the council provide, including some of the strategic documents listed below. These documents provide analysis of need, access to, and take up of services.

Joint strategic needs assessment (JSNA)

The Local Government and Public Involvement in Health Act 2007 requires NHS primary care trusts and local authorities to produce a joint strategic needs assessment. Joint strategic needs assessment identifies 'the big picture' in terms of health and wellbeing needs and inequalities of a local population and informs future service planning taking into account evidence of effectiveness.

Children's need assessment

This needs analysis for children and young people in Croydon was carried out by the Croydon Children and Family Partnership as part of the commissioning cycle. The purpose of the needs analysis is to inform the review of Croydon's children and young people's plan for the three years from April 2012 to March 2015.

Economic bulletin

The economic bulletin provides key information and analysis on Croydon's economy alongside updates on new policies and changes in employment, skills and business activity.

Strategic crime assessment

The strategic assessment document is a product of joint working, drawing on the expertise from within the Croydon Police and the Safer Croydon Partnership Unit. The crime assessment informs the crime reduction strategy.

Local account

This annual report to Croydon residents is called a 'local account'. It aims to tell you how Croydon Council, with its partners in the National Health Service, voluntary sector and other organisations have performed.

Workforce data

This data was collated using the new management information system - CHRIS - at a time of organisation restructure. An updated profile will be available soon.

We are still in the process of setting up this page on equality information. Please let us know if you cannot find what you are looking for (contact below).