London Borough of Croydon

Power cuts can happen for a variety of reasons, including severe weather. There are certain things you can do to prepare for power supply failure and to stay safe.

  • Make sure you have a battery-operated radio, multiple torches along with extra batteries
  • Keep a plug in telephone that does not require electricity
  • Keep important documents safe and handy
  • Candles and matches but be careful of fire risks when using these. Keep out of the reach of flammable materials, children and animals, and are not placed on or stood close to electrical equipment - TV, stereo etc.

If your electricity goes off:

  • Keep your freezer door closed. Freezer foods can last up to 24 hours
  • Turn off and unplug any non-essential electrical equipment leaving one light on
  • Keep warm by staying in one room and wearing several layers of clothing
  • Turn on a few lights so that you know when power is restored
  • Keep an eye on any elderly or ill neighbours
  • If you live in a residential tower block above the sixth floor, it is possible that you may lose water pressure or supply as the pumping systems will fail during a power cut. This means that as well as not being able to get water from a tap, you will also not be able to flush your toilet.

If you experience a power cut please contact your local utility provider. See related information for a list of emergency contacts.