It will be received and managed by the Single Point of Contact (SPOC) team who will triage it to the appropriate council service, practitioners or multi-agency professionals.

We will notify you in writing about the outcome of your referral.

For more information on how referrals are managed, see the individual service pages:

Get an update on your referral or add further information

A SPOC practitioner may contact you for further information.

For Emotional Wellbeing and Mental Health Services

If the child or young person is already open to a CAMHS service, speak to the relevant clinician or team.  

Child and Adolescent Mental Health Service (CAMHS)
Telephone: 0203 228 0000

Children's Wellbeing Practitioner (CWP) programme 
Telephone: 0203 228 0000