Apply for a business rate reduction

There are a number of different ways you could reduce your business rates, including COVID-19, hardship, discretionary, unoccupied property and small business rate reduction.

The COVID-19 Additional Relief Fund (CARF)

The deadline for applications was Friday 16th September 2022 and we are no longer accepting applications.



This relief is applicable to the 2021/ 2022 financial year and was introduced by the government to support those businesses affected by the pandemic but were ineligible to apply for existing Business Rates support (e.g. expanded retail relief).

The award of this relief is at the discretion of Croydon council.  Any applications for this relief will be considered in line with our policy for the COVID -19 Additional Relief Fund. However, the government guidance confirms that the following circumstances cannot be considered for award under this scheme regardless of the policy adopted:

  • Rate payers who, for the same period of the relief, either are or would have been eligible for the Extended Retail Discount (covering Retail, Hospitality and Leisure), the Nursery Discount or the Airport and Ground Operations Support Scheme (AGOSS)
  • unoccupied hereditaments (other than hereditaments that have closed temporarily due to the government’s advice on COVID-19, which should be treated as occupied for the purposes of this relief)*
  • Hereditaments occupied by billing authorities, certain governing authorities (e.g. a parish or county council) or a functional body

* A hereditament is any kind of property that can be inherited.

The funding for this scheme has been limited by government allocation.

How to apply

The deadline for applications was 11:59pm on Friday 16th September 2022 and we are no longer accepting applications.