London Borough of Croydon

Croydon Discretionary Support

Croydon Council is responsible for supporting customers who previously received crisis loans and community care grants from the Department of Work and Pensions. This assistance is known as Croydon Discretionary Support (CDS).

Claiming CDS - apply online

To Apply for CDS online you will first need to register. You will need to enter your email address and a username then click register. Your login password will then be sent to your email address.

When you have received your password you will be able to login and complete your application.

If you do not received your email, please check your spam settings or contact the helpdesk.

Customers who may be supported through the scheme

The new CDS scheme seeks to support Croydon residents in the following categories:

  • in times of crisis
  • moving out of institutional or residential care
  • to help residents stay in their communities and keep families together

We will normally only make one award in a rolling 12 month period.

To be considered for an award, applicants will generally have to demonstrate the following:

  • they fit into one of the categories mentioned above
  • they have lived in Croydon for at least three months or are moving into Croydon from certain institutions
  • they are over 16 years of age
  • they are in receipt of, or are about to receive, one of the following:
    • Income Support
    • Jobseekers Allowance
    • Employment and Support Allowance
    • Any disability benefit
    • Housing Benefit
    • Council Tax Support
    • Pension Credit

More details of these can be found at the bottom of this page. Awards will normally be in the form of gift cards or vouchers. We cannot issue cash payments.

Other assistance

Croydon Council and its partners offer other assistance in addition to CDS.


Croydon discretionary support team

020 8760 5719
020 8667 8440
Address Line:

Croydon discretionary support team

Bernard Weatherill House

8 Mint Walk




Help downloading files