Request support for an adult: step by step

We provide support for people who are older, disabled, or are in need of support for another reason, so they can stay healthy, active and independent. You can apply for yourself or on behalf of someone you know.

For urgent help, call 020 8726 6500.

  1. Find out what support we offer

    See what social care is available, including:

    • advice service
    • help to stay at home
    • moving into supported housing
    • help with a disability or condition
  2. Contact the support team

    Let us know about your concerns.

  3. Apply for financial support

    You may get some or all of your care costs covered.

    Find out about our financial assessment process.

  4. Choosing how to manage your care

    If we pay towards your care, you have several options for how to do this, including:

    • deferred payments
    • direct payments
    • virtual wallet