Carers: advice and support

Find out what support the council and other organisations can offer if you are a carer, or apply for a carers assessment.

Coronavirus/COVID-19 update

The carer drop-in service is now open, Monday to Friday 10am-1pm.

A carer looks after a family member, friend or neighbour who needs their help due to illness, disability or old age. A carer can be a child or an adult, and the person they care for can be a child or an adult.

Recognising yourself as a carer can help you get the advice and support you need to look after yourself, and continue caring as long as you wish to.

Support for carers

The Carers Support Centre on George Street is home to several organisations that provide information, advice and support for carers.

Telephone: 0208 649 9339 - option 1

Carer assessments

If you care for an older person or an adult who is disabled or ill, you are entitled to a carer’s assessment. The assessment looks at how your caring role affects your wellbeing, and whether you are entitled to any support from us.

Our carer assessments are made by the Carers Support Centre. If you would like an assessment you can either:


Parents or carers of a disabled child or young person

You can receive a carer's assessment from the 0 to 25 special educational needs and disabilities (SEND) team.

Call 020 8726 6400 for more information.

Financial support

You can apply for a Carer’s Allowance on GOV.UK.

Other support organisations

Being a carer: Which? Later Life Care

Learning disabilities: Croydon Mencap

Mental health for carers: Mind in Croydon

Children with special educational needs or disabilities (SEND): Parents in Partnership @ Croydon Mencap

Carers aged 7 to 25: Young Carers Project

Elderly people: AgeUK Advice Services Croydon

Alzheimer's: Alzheimer's Society Croydon