London Borough of Croydon

We provide help, advice and support to people with care and support needs and their carers. This could be due to a range of disabilities including physical disability, learning disability, sensory impairment -hearing loss or sight loss, along term health condition, caring responsibilities, reasons that impact health and wellbeing.

We can provide information and easy access to a wide range of preventative and universal services and community resources to support you to live as independently as possible taking control of your care, staying active and well.

Assessment

If you need longer-term support, we will carry out a needs assessment this will ask you about your care and support needs, or your support needs if you’re a carer, looking at all relevant aspects of your life. 

Assessments are free of charge and can help you and others understand your needs better and will help you think through the options. What support you receive will depend on your individual circumstances, such as the needs identified in your assessment and any support you get from a carer, such as a family member or friend. You can apply for a care and support needs assessment online.

To report abuse of a vulnerable adult, see our page on reporting adult abuse or neglect

Service provision

Once an assessment of your needs has been carried out we can confirm what will be provided.

Charges

Some of the services we provide are free and some we may charge you for. We will tell you how much you have to contribute to the service you receive.

The council will complete a financial assessment. This will be means tested. The assessment will also confirm if you need to make a financial contribution towards your budget.

Other support

You may also be able to get help from Croydon People First a user led community support organisation and VoiceAbilty, an advocacy service that can provide support on your behalf.

Physical Disability

The disabilities team support adults with a physical disability and their carers.

What types of support can we provide?

We can:

  • help people with a physical disability to live independently with support
  • arrange attendance at a day centre
  • arrange direct payments to purchase a person centred package of care
  • arrange support at home or short breaks away for people who live with family carers
  • arrange supported housing or other accommodation, such as residential care
  • support people with a physical disability who also have a mental health diagnosis
  • help people with a physical disability,  to remain independent as possible
  • advise and support people to keep safe

Eligibility

We can help if your primary condition is a diagnosis of:

  • physical disability
  • long-term illness
  • acquired brain injury

Learning Disability

The disabilities team support adults with a learning disability and their carers.

What does the term 'learning disability' mean?

This means that a person is much less able or slower than others to learn new tasks and manage on their own without support from others. Some people with a learning disability may have other disabilities too, such as epilepsy or a physical disability.

A learning disability is different to a learning difficulty. Either might mean you are entitled to support under the Care Act 2014, as it affects all aspects of thinking and learning, rather than being a specific issue such as dyslexia, or dyspraxia, which are learning difficulties and don’t affect overall intelligence.  

What types of support can we provide?

We can:

  • help people with a learning disability to live independently with support
  • arrange support at home or short breaks away for people who live with carers
  • arrange supported housing or other accommodation, such as residential care
  • support people with a learning disability with their health needs
  • support people with a learning disability who also have a mental health problem or difficulty managing their behaviour
  • help people with a physical disability, as well as a learning disability, to keep as active as possible
  • help people with a learning disability who have eating or weight problems
  • advise and support people to keep safe

If you would like to refer yourself, or someone you know, to our team complete the online form or call us on 020 8726 6500.

Croydon Council Adult Learning Disability Day Operations Support Services

Croydon Day Operations offers day and evening opportunities for adults with learning disabilities who have a variety of support needs. To find out more about this service and how you can access it see our download below.

Contacts

Emergency duty social worker

Telephone: 
020 8726 6500

Downloads

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