Council property repairs

Our Responsibilities:

We are responsible for keeping in good repair the structure and exterior of your home, and any installations provided for heating, sanitation and supply of services.

This includes:

  • the roof, walls, floors and ceilings
  • drains, gutters and downpipes
  • external doors, frames and door hinges
  • windows, frames, window sills, catches and sash cords
  • baths, basins, sinks, toilets, cisterns and wastepipes
  • electrical wiring including sockets, switches and mains fuses
  • gas pipes and water pipes
  • central heating installations, water heaters and fitted fires
  • sink tops and work surfaces
  • chimneys, stacks and flues
  • access pathways to the front door and from the front to the back door
  • garages, pram and group stores
  • boundary walls and fences bordering a public area
  • communal entrances, halls, lifts, passageways, rubbish chutes and other communal parts including their electrical lighting
  • external decoration and decoration of communal parts
  • re-glazing of communal areas only

For more information see your repairs booklet. If you have lost or misplaced your copy, contact the repairs team.

Contact Details

Repairs - Council Homes
Department Housing
Telephone 020 8726 6101 or 6102
Email hsg-repairscustservices@croydon.gov.uk
Address Taberner House
Park Lane
Croydon
CR9 1DH

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