Housing

How to complete a housing transfer application

To complete your housing transfer application you will need to have the following information:

• full name, address, date of birth and ethnicity of each person on the application
• National Insurance numbers
• types of property required
• areas required
• medical conditions of any person on the application which effects the type of property needed
• names and contact details of any support or social workers who are assigned to you or your household

For more information on housing areas in Croydon see Croydon housing area guide.

For information on the number and type of property in each area see Council and housing association homes in Croydon.

For more information about where we let properties last year see Council and housing association property lettings.

For information about how the housing transfer register works, download the Things you need to know ... about getting a housing transfer information sheet below.

Saving your application

It is recommended that you save your application as you go along. You will be asked to submit a password of your choice. You can then continue with your application.

To get back to your application go to the Housing transfer application link and open a new form then:

• click on the 'Restore' button
• tick the version you wish to restore
• enter your password

Please note:

• you can only restore your application on the same computer where you saved it
• you can only restore your application within three days of saving it

Submitting your application

When you have completed and submitted your online application, a summary will be displayed on screen. You must print, sign and return the Declaration, Inclusion statements and, if relevant, medical questionnaire to the housing register team (details below).

When your application has been processed we will write to you to tell you which band you have been placed in.

Your priority for a transfer will be assessed from the information given on your application.  Before any offers of accommodation are made all the information on your application will be checked and verified.  If any of the information is found to be incorrect your application will be reassessed and you may be placed in a different band.

To complete an application form go to the Housing transfer application link in 'Do it online'.

Contact Details

Contact name

Housing Register Team

Department

Adult services and housing

Telephone

020 8726 6100

Email

housing@croydon.gov.uk

Address

Taberner House
Park Lane
Croydon
CR9 1DH