Social services - residential care - adult
- Moving into a care home
- Paying for a care home
- Tips on choosing a care home
- Council care homes
- Private and voluntary care homes
Moving into a care home
A care home is an establishment providing accommodation, care and/or rehabilitation for people who are unable to live independently for a variety of reasons.
The type of care offered varies from one home to another based on different needs. We own some care homes in the borough while others are owned by private individuals and voluntary organisations.
Who should I contact about moving to a care home?
If you wish to move into a care home, contact us directly through social services for adults or ask your doctor as soon as possible.
A social care or health professional will assess your needs and provide advice and assistance, including advice on how you can pay for your stay in a care home and what help you may be able to receive. You can find out more about this under paying for a care home.
If someone is currently looking after you, the assessment will include the needs and views of your carer.
How do I find and choose a care home?
If your assessment shows that a care home would be the best option for you, we will help you find the care home that is right for you.
You may exercise personal choice when choosing a home, provided the home can meet your needs, has a suitable room available and agrees to our terms and conditions of contract. If your family lives in a different part of the country and you wish to be near them please discuss this with your care manager.
All homes must be registered with the Commission for Social Care Inspection (CSCI). You can search for care homes by need and location. You can also search for a home by its star rating. After a key inspection by CSCI, all care services receive a quality rating from 0-3 stars. This represents the range of poor through to excellent services.
There are lots of things to consider when you are choosing a suitable care home, to help with this, we have provided some tips on choosing a care home.
Contact Details
- Contact name
- Social services for adults
- Telephone
- 020 8726 6500
- Minicom
- 020 8760 5797
- Referral.team2@croydon.gov.uk
- Address
- Taberner House
Park Lane
Croydon CR9 3JS
- Contact name
- Commission for Social Care Inspection
- Telephone
- 020 7239 0330
- Fax
- 020 7239 0309
- enquiries.london@csci.gsi.gov.uk
- Address
- Regional Contact Team
4th floor
Caledonia House
223 Pentonville Road
London N1 9NG - Website
- www.csci.gov.uk
Downloads
Choosing and paying for a care home
(391K)
- Information on the options available to you if you need residential care and you own your own property, including:
- choosing the right care home
- the financial assessment process
- interim funding
- deferred payments scheme
Up to date figures are provided yearly on the "Choosing and paying for a care home 'insert' 2007-08".
Choosing and paying for a care home
(133K)
- Information on the options available to you if you need residential care and you own your own property, including:
- choosing the right care home
- the financial assessment process
- interim funding
- deferred payments scheme
Up to date figures are provided yearly on the "Choosing and paying for a care home 'insert' 2007-08".
- Choosing and paying for a care home 'insert' 2008-09
(43K)
- This insert offers summary information about the finance related options available to you when entering a permanent residential care home.
More detailed information can be found in the ‘Choosing and paying for a care home’ booklet.
