Charging for adult social care

Fairer charging

Our charging policy has been developed from Department of Health guidance on 'fairer charging'. If you receive any of the chargeable services below, we will help you fill out a financial assessment form. This helps us work out how much you can afford to pay.

Charges for service

You can download a list of charges for adult social care below. Also available is the up-to-date Department for Work and Pensions (DWP) benefit rates.

Non-residential services

Charges apply to the following non-residential services:

  • home care
  • live-in carers
  • day care
  • Croydon Careline/Telecare
  • supporting people
  • sheltered housing
  • special sheltered housing (personal/intimate care and laundry)
  • adult placement
  • community support.

Other services may be added to this list.

Residential care

If you move into a care home there will be a charge for your accommodation and care. You may be asked to pay for all or part of your care depending on the level of care you need and how much you can afford to pay. More information about paying for your stay in a care home can be found via paying for a care home.

Contact Details

Social services for adults
Telephone 020 8726 6500
Minicom 020 8760 5797
Email Referral.team2@croydon.gov.uk
Address Taberner House
Park Lane
Croydon CR9 3JS

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