London Borough of Croydon

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Who is the service for?

The service is only for adults with mental health problems who are homeless or threatened with homelessness.

Does the service need an assessment?

Yes. We assess your individual needs and, based on that assessment, we:

  • provide a gateway to services
  • make clear recommendations about the right type of support for your individual needs
  • make clear recommendations about the right type of accommodation to suit your individual needs.

What do we do?

We provide practical assistance and support to enable vulnerable adults with mental health problems maintain their home and their independence (sometimes called 'floating support'). This includes:

  • support with registering as homeless (we work with you through the process)
  • providing assessment of your mental health and making clear recommendations to the Housing Department in support of your application
  • making recommendations for your "move-on plan" (for example, would you need to move into residential care?)
  • providing help and advise on claiming benefits and money management
  • referring or sign-posting you to other services
  • providing advocacy on housing repairs
  • providing help with arranging transfers
  • helping to resolve problems with neighbours
  • acting as a resource to Community Mental Health Teams and other services on housing and housing-related issues.
  • providing relevant expertise on housing issues.

How to contact us?

If you need help with any of these services or you would like more information and advice please contact us via the Tamworth Road Resource Centre (see details below).

Contact Details

Contact name
Tamworth Road Resource Centre
Telephone
020 8465 8405
Address
37 Tamworth Road
West Croydon CR0 1XT

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