London Borough of Croydon

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Hearing disabilities

Introduction

We employ a team of specialist workers who provide a community based service to Croydon residents. We offer assessments for deaf people and their carers, leading to care planning and implementation.

The specialist workers in the Deaf Team have British Sign Language skills allowing them to communicate with people who are born profoundly deaf whose first language may not be English.

We also work with people who have become deaf through illness or accident.

Services

  • Advice and information regarding hearing loss
  • Comprehensive specialist assessment
  • Referrals to other organisations/agencies
  • Identifying, organising and reviewing specialist placements
  • School reviews of children in schools for the deaf
  • Joint visits and joint work where deaf people have additional needs
  • Provision of equipment to maximise skills and independence
  • Practical life skills training
  • Advice and training to carers, volunteers and professional colleagues
  • A weekly drop-in advice session
  • Specialist work with deafblind people

For people who are deaf and use sign language, the drop-in service runs on Wednesday mornings in Taberner House from 9.30am to 12.30pm.

You can contact us through Social Services for Adults for advice, and appointments can be made with any of our experienced workers who are all fluent in sign language.

A separate Sign Language Interpreting provision is also available through our Translation and Interpreting Service.

Eligibility, referral and registration

We work with people who have a severe/profound hearing loss and need support in accessing information and resources.

When making a referral it is important to give as much information as possible about your circumstances so that we can process your referral more effectively. Please contact us through Social Services for Adults.

All local authorities maintain a register of people who are deaf.  It is not compulsory to be on the register but it can help with certain benefits and concessions. Registration forms are available from through Social Services for Adults or the Croydon Hearing Resource Centre.

Contact Details

Contact name
Social services for adults
Telephone
020 8726 6500
Minicom
020 8760 5797
Email
Referral.team2@croydon.gov.uk
Address
Taberner House
Park Lane
Croydon CR9 3JS
Contact name
Croydon Hearing Resource Centre
Telephone
020 8686 0049
Fax
020 8686 7475
Address
Summit House
50 Wandle Road
Croydon
CR0 1DF
Website
www.croydonhearing.org.uk

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