Support organisations for carers
Local and national organisations and helplines
Alzheimer's Society Croydon provides support to carers and signposting to services as well as short breaks for carers of older people with dementia. On our instruction they can carry out statutory carer's assessments.
Carer to Carer is a local organisation that is run by carers for carers on a voluntary basis. It offers a wide range of activities such as support groups, advice and information, a regular newsletter, outings and complementary therapies.
Carers' Information Service provides an enquiry service for carers and professionals on any aspect of caring. It produces a range of free publications including a bi-monthly newsletter, Carers' News, a series of regularly updated factsheets and How To... A Guide For Carers in Croydon. There are also regular training courses, monthly outreach information sessions and outings for carers.
Carers UK is a national campaigning, policy and information organisation for all carers. They run a helpline for carers on Wednesdays and Thursdays 10am - 12noon and 2pm - 4pm.
Charging Helpline provides assistance with financial assessments and completion of related forms. Opening times: Monday to Friday 9am - 5pm.
Cranstoun Drug Services run a family, friends and carers support group providing a 12-week programme for those affected by the substance misuse of somebody else. The programme explores basic drug and alcohol awareness, the impact of drug use on mental health and an understanding of co-dependency and boundaries. The programme helps you develop stress management skills and explores what to do in an emergency.
Crossroads is a local branch of the national charity. Trained support workers provide care at home for adults and children with a disability or illness to give their carer a break. They also offer palliative care and a Saturday Club for physically disabled children.
Disability Benefits Helpline offers free expert and confidential advice for people with disabilities and their carers. Opening times: Monday to Friday 8.30am - 6.30pm and Saturday 9am - 1pm.
The 'Caring for Someone' section on the Directgov website provides the widest range of government information and services for carers.
Direct Payment Support Service offers advice and information on receiving direct payments to pay for assessed social care services arranged by you in place of services you would otherwise have received through the council.
Mind in Croydon provides a wide range of services to people with mental health problems and their relatives and carers. These include advice and information, counselling, help with welfare benefits, advocacy, day care, work opportunities and a furniture project. Mind maintains the online guide to mental health services in Croydon. It has also produced highly regarded training materials including videos, DVDs and training packs. Full details of its services are available on its website.
Multiple Sclerosis Society, Croydon branch, provides self help groups, respite care and welfare support for members and their families, both practical and emotional. They provide information about all aspects of MS and organise social events and outings.
Off The Record Young Carers Support Project is for young people from the age of six (maximum of 18 at point of referral) who look after or help to look after a family member with an illness, disability or a drug, alcohol or mental health problem. It offers home visits, information, advice, advocacy, holiday grants, a volunteer befriending scheme and help with school issues. There are regular activities, outings and holidays, a weekly youth club and a learning support club.
Rethink Croydon Carers' Support Project provides support, advice, advocacy, information, education and training to relatives and friends of people with severe mental health problems. They also run three carer support groups which meet monthly.
The Princess Royal Trust for Carers provides information, advice and support services to carers throughout the UK.
Welfare Benefits Hotline gives free expert and confidential advice about all welfare benefits to Croydon residents only. Opening times: Monday 2pm - 7pm, Wednesday 11am - 2pm and Friday 9am - 12noon.
They also have a specialist service working with people over 60 anywhere in the Croydon area, which includes home visits.
Translations
To obtain information in your preferred language about Social Services, you or your representative should contact your nearest office.
Our staff will provide the required information or will be able to put you in touch with someone who can help. For more infomation see also Translation and Interpreting Service.
Contact Details
- Contact name
- Social Services for Adults
- Telephone
- 020 8726 6500
- Minicom
- 020 8760 5797
- Referral.team2@croydon.gov.uk
- Address
- Taberner House
Park Lane
Croydon CR9 3JS
- Contact name
- Rethink Croydon Carers' Support Project
- Telephone
- 020 8649 6281
- Fax
- 020 8686 3472
- dudley.edwards@rethink.org.uk
- Address
- Rethink Carers' Support Project
Courtyard House
1d Church Road
Croydon CR0 1SG - Website
- www.carerscontactline.co.uk/rethink
- Contact name
- Welfare Benefits Hotline
- Telephone
- Freephone 0800 731 5920
- Contact name
- Off The Record Young Carers Support Project
- Telephone
- 020 8649 9339
- Fax
- 020 8686 3472
- jonathanandrew@carerscontactline.co.uk
- Address
- Courtyard House
1d Church Road
Croydon CR0 1SG - Website
- www.carerscontactline.co.uk
- Contact name
- Carers' Information Service
- Telephone
- 020 8649 9339
- Fax
- 020 8686 3472
- helenthompson@carerscontactline.co.uk
- Address
- C/o Carers Contactline
Courtyard House
1d Church Road
Croydon CR0 1SG - Website
- www.carerscontactline.co.uk
- Contact name
- Mind in Croydon
- Telephone
- 020 8668 2210
- Fax
- 020 8763 2084
- admin@mindincroydon.org.uk
- Address
- 26 Pampisford Road
Purley
Surrey
CR8 2NE - Website
- www.mindincroydon.org.uk
- Contact name
- Direct Payments Support Service
- Telephone
- 020 8664 3820
- Fax
- 020 8689 3414
- directpayments@disabilitycroydon.org.uk
- Address
- DisabilityCroydon
Room 2.02, Strand House
Zion Road
Thornton Heath, CR7 8RG - Website
- www.disabilitycroydon.org.uk
- Contact name
- Charging helpline
- Telephone
- 020 8760 5676
- Contact name
- Carer to Carer
- Telephone
- 020 8688 7219
- croydoncarerscentre@msn.com
- Address
- 12 Katherine Street
Croydon CR0 1NX
- Contact name
- Disability Benefits Helpline
- Telephone
- 0800 88 22 00
- Typetalk
- 0800 24 33 55
- Website
- www.dwp.gov.uk/lifeevent/benefits/dcs/events_dbc_
addresses.asp
- Contact name
- Alzheimer's Society Croydon
- Telephone
- 020 8662 5955
- laurainerobinson@alzheimerscroydon.freeserve.co.u
k - Address
- Morland Lodge
4 Morland Road
Croydon CR0 6NA - Website
- www.alzheimers.org.uk
- Contact name
- Princess Royal Trust for Carers
- Telephone
- 020 7480 7788
- info@carers.org
- Address
- 142 Minories
London
EC3B 1LB - Website
- www.carers.org
- Contact name
- Crossroads
- Telephone
- 020 8688 4499
- Fax
- 020 8681 6611
- mail@croydoncrossroads.freeserve.co.uk
- Address
- 410 Brighton Road
South Croydon CR2 6AN - Website
- www.crossroads.org.uk
- Contact name
- Carers UK
- Telephone
- 0808 808 7777
- Fax
- 020 7490 8898
- info@carersuk.org
- Address
- Ruth Pitter House
20-25 Glasshouse Yard
London EC1A 4JT - Website
- www.carersuk.org
