Health and social care

When a care relationship is not professional and not based on shifts and normal working hours, but is continuous for 24 hours a day, seven days a week, a break is not a luxury but essential to maintain the caring role.

Day respite can be provided to offer short periods of respite in a range of different ways either in the home or in day centres for older people, or via adult day care resources and enhanced care units. It may also be possible to access services provided by the private and voluntary sectors.

Residential respite and phased care can be provided in a residential setting to enable carers to have a break from their caring role. The council has a number of units, which may provide this.

Who can access respite care?

Anyone who undertakes a caring role for a friend or relative who is an older person or has a learning or physical disability or suffers a mental health problem may be able to access respite care services.

Cost implications

We do have a charging policy for home care and residential care services. How much you will pay will depend on what benefits, savings, or income you have.

Accessing these services

Respite needs should be identified via an assessment under the NHS and Community Care Act 1990, which includes assessments of carers' needs under the Carers Recognition and Services Act 1995. Your care manager will carry out this assessment. You should contact your allocated care manager and discuss your respite needs.

If you do not have an allocated care manager you should, in the first instance, make a referral to us. We will record all your information and pass this to the appropriate community team who will then contact you to arrange an assessment.

Contact Details

Contact name

Social services for adults

Department

Department for Adult Services and Housing

Telephone

020 8726 6500

Minicom

020 8760 5797

Email

Referral.team2@croydon.gov.uk

Address

Taberner House
Park Lane
Croydon CR9 3JS