London Borough of Croydon

Carers' introduction

Our aim is to assist carers to make more choices for themselves and have more control over their lives, for their own health and well-being in response to the Government’s National Strategy for Carers and the new carers' rights law. See the Carers' (Equal Opportunities) Act for summaries and the full act.

The government provides a carers' grant to councils which we use to provide support for carers, see the Department of Health website for more information.

Who is a carer?

A carer is someone who looks after a family member, friend or neighbour who needs help because they are ill, frail or have a disability. A carer can be a child or an adult.

Many people who are caring for someone do not necessarily see themselves as 'carers'. Rather they are mothers, fathers, daughters, sons, partners, husbands, wives or neighbours. However, being identified as a carer can be important in helping you get the right support you need to look after the person you care for.

If you are a carer you may be able to receive a "carers' allowance", more information is available on the DirectGov website.

Helpful publications

How To... A Guide for Carers in Croydon can direct you towards some of the services and organisations that can help. It is created and maintained by the Carers' Information Service. A link to the online version can be found on the Carers' Contactline website. You can also get copies of the booklet from Carers' Contactline directly or your care manager.

The Carers' Information Service also publishes a range of factsheets and a bi-monthly free newsletter. Both are available on the Carers' Contactline website.

Contact Details

Contact name
Social services for adults
Department
Department for Adult Services and Housing
Telephone
020 8726 6500
Minicom
020 8760 5797
Email
Referral.team2@croydon.gov.uk
Address
Taberner House
Park Lane
Croydon CR9 3JS
Contact name
Carers' Information Service
Telephone
020 8649 9339
Fax
020 8686 3472
Email
helenthompson@carerscontactline.co.uk
Address
C/o Carers Contactline
Courtyard House
1d Church Road
Croydon CR0 1SG
Website
www.carerscontactline.co.uk

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