Council and democracy

Category: Going the extra mile award

Winner: Randall Harrison - sheltered housing officer, adult social services

Nominated by the daughter of a long term resident of Ashburton Memorial Homes, where Randall was a warden:

Randall is dedicated to the care of the elderly and went far beyond the call of his duty to give my mother care and support over the 12 years she was a resident. Randall always helped my mother without complaint and ensuring her dignity was maintained, even when she had several falls in her flat, sometimes at night. He always kept in touch with me and my brother when our mother was in hospital and has made regular contact with us to enquire about her wellbeing. He has a gentle and caring spirit and his main concern is for the elderly and that they should be respected and given dignity.

Randall is held in high regard by the tenants and he takes his role very seriously. He is a great team player, respected by his colleagues and held in high regard by many others. Nothing is ever too much bother for him. He has recently taken on the role of floating support officer in a pilot project, which will extend the support we give to those in the community.