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Registering to vote

About the annual canvass

Every year, by law, a revised electoral register is published. To ensure that correct and up-to-date information is held in the revised electoral register, registration forms are sent to every address in the borough. This process is known as the 'annual canvass'. The forms you receive are for registering you and your household to vote. And the information gathered is used to compile the revised electoral register. The Register was  published on 17 February 2014.

The electoral register is separate from other council records so, for example, being registered for council tax does not automatically put you on the electoral register.

What you need to do

When you receive your registration form please make sure that your name, and the names of anyone else who is eligible to vote at your address, is included on the registration form.

How to confirm your registration details

- If there are no changes

Please confirm your details using either the internet or the freephone service. You can also choose if you do not want your details to appear on the Edited Register and  request a postal vote application by either of these two methods:

  1. online at: www.registerbyinternet.com/croydon
    You will need the registration form with you when you use this service.
    You must enter the two parts of your security code. For extra security please enter your postcode, as printed on your form, and the name of the person giving this information.
  2. freephone: 0800 197 4419
    Our freephone number is open 24 hours a day, seven days a week during the canvass period. You must use a touchtone phone, and you will need your registration form with you when you use this service.

- If you need to make changes

Changes to the information on your registration form, can only be made by completing and returning the form in the post.

To add an elector, please print their name and nationality in the space provided on the form.

To remove an elector, simply cross through their name on the form and initial it. You can return your amended form in the envelope provided.

Avoid a personal visit

If no response has been received from a property our canvassers will be making personal visits, during November and December, to obtain the information requested on the form. Canvassers will continue to visit every property until we receive a completed form. So please respond promptly to avoid a canvasser calling at your home.

It's a legal requirement to complete the registration form, even if there is no change to the information currently on the electoral register for the address. Failure to register to vote, or deliberately giving false information could lead to a fine of up to £1,000.

If you haven't received a registration form, or if you have any queries about completing your form, or about electoral registration in general, please contact Electoral Services, using the contact details below.

Confirmation by internet and freephone can only be made during the Annual Canvass period.

Contact Details

Electoral Services
Telephone 020 8726 6300
Fax 020 8407 1308
Email electoral.services@croydon.gov.uk
Address Electoral Services
The Town Hall
Katharine Street
Croydon
CR9 1DE

Office hours are 8.45am to 5.15pm.

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