Home safety advice
- Home safety
- Gas safety and carbon monoxide poisoning
- Gas Servicing Team
What is carbon monoxide?
Carbon monoxide is a toxic gas and can kill without warning within a matter of hours. You can't see, taste or smell it. It occurs when a faulty gas boiler or gas fire does not burn correctly.
Are you at risk?
You could be at risk if you sleep in a room where there is an open-flued appliance, like a gas fire or gas fire/back boiler unit. You are particularly at risk if you leave such appliances on throughout the night.
What are the symptoms?
- drowsiness
- headaches
- chest pains
- flu-like symptoms
What to look out for
- stains, soot or discolouration around the flue, radiants on the gas fire, appliance casing or decorations
- orange or yellow flames
- unusual amounts of condensation
- pilot lights which often blow out
What can you do?
When you are told your gas appliances are due for a service, make sure you make an appointment and keep it.
If you notice any of the signs mentioned above:
- switch off the appliance
- open doors and windows
- telephone your district office during working hours
Out of hours call or 020 8726 6000
You can also call the
National Gas Emergency Service at any time on 0800 111 999.
