London Borough of Croydon

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What do Neighbourhood Wardens do?

Housing Neighbourhood Wardens support local communities by:

  • getting to know residents
  • helping to develop a community spirit
  • building up trust and engaging positively with young people
  • working to reduce crime, fear of crime and improve community safety
  • caring for the environment by reporting abandoned vehicles, graffiti, fly-tipping and damage to communal facilities

Wardens are not police officers and they have no direct enforcement powers but they will:

  • patrol the neighbourhood on foot and by bike wearing their uniforms
  • observe and report problems
  • get to know local people and shopkeepers and meet new tenants
  • support vulnerable residents of all ages including victims of crime or harassment
  • work to gain trust between residents, the council and groups and agencies providing community services
  • listen to young and elderly people and get involved in activities

What sorts of problems will they respond to and report?

  • fear of crime and safety in and around your home
  • anti-social behaviour
  • abandoned and untaxed vehicles
  • damage to street furniture and public lighting
  • fly-tipping and drug debris
  • graffiti
  • damage to communal areas
  • security risks of property

How can they help me?

By offering:

  • support
  • information about local services
  • witness evidence gathering if you are experiencing harassment or anti-social behaviour

All wardens wear a distinctive burgundy uniform which bears the council logo, and they carry identification photographs.

Contact Details

Contact name
South Central District Office
Telephone
020 8726 6100
Email
housing@croydon.gov.uk
Address
Taberner House
Park Lane
Croydon
CR9 1DH
Contact name
North District Housing Office
Telephone
020 8726 6100
Email
housing@croydon.gov.uk
Address
Strand House
Zion Road
Thornton Heath
CR7 8RG
Contact name
East District Housing Office
Telephone
020 8726 6100
Email
housing@croydon.gov.uk
Address
90 Central Parade
New Addington
CR0 0JB

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