London Borough of Croydon

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Interpreting and translating

Our goal is to enable effective communications between customers and the council by conveying the sense and meaning of one language into another. 

We aim to deliver accurate material that retains the meaning of the original communication. 

We offer:

  • interpreters for verbal communications (face-to-face or over the telephone) and
  • translators for written information.

We can provide a service in most community languages, including sign language and braille.

Our interpreters are carefully selected for their qualifications, work record and experience.

To set up a three-way meeting between you, one of our service providers and an interpreter, or to request written information in your language, please contact the relevant department.

If you are interested in becoming an interpreter or translator for Croydon Council, please see our Interpreter recruitment page by following the link at the top of this page.

Contact Details

Contact name
Croydon Translation & Interpreting Service
Telephone
020 8407 1369
Fax
020 8633 9423
Email
ctis@croydon.gov.uk
Address
Customer Services Division
Taberner House
5th Floor, North East Side
Park Lane
CROYDON
CR9 3JS

Alternative fax number: 020 8407 1347

Downloads

Download Acrobat Reader here
PDF document icon Bridging the language communication gap (539K)
We provide interpreters for verbal communication and translators for written communication.
PDF document icon Guidelines for users of interpreters (73K)
The process of communication, never a simple one, becomes more complex because of the third party on which both service provider and community client must depend on for understanding each other.
PDF document icon Service guidance for sessional or casual interpreters (43K)
Interpreters are employed on a casual/sessional basis and are subject to various service guidelines and conditions.
PDF document icon Service guidance for sessional or casual translators (41K)
Translators are employed on a casual/sessional basis and are subject to various service guidelines and conditions.
Word document icon Requesting an interpreter (28K)

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