London Borough of Croydon

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Croydon Sanctuary project

What does the project do?

If you are eligible for the scheme, a crime prevention officer will carry out a security survey of your home and recommend security measures. We will then arrange for a specialist contractor to carry out the work.

Eligibility

To qualify for and benefit from this scheme, you must meet some of the following criteria:

  • you would be prepared to leave your home if the security work were not done
  • the police must be aware of or investigating your situation
  • you must be receiving support from an appropriate agency as a result of domestic violence
  • you must live in the borough of Croydon
  • you must have the legal right to change locks on the property.

Do I have to be a council tenant?

No, the scheme is open to everyone. We will need to ask for the landlord's permission if you are a private or housing association tenant. Housing associations may be asked to contribute towards the cost of the work.

How do I refer a friend to the scheme?

The best way is to contact one of the following agencies and work through them:

  • Croydon Domestic Violence Advocacy Service - 020 8239 8845
    7am to midnight - Offers help and support for people experiencing domestic violence.
  • Croydon Women's Aid - 020 8679 8848
    Offers emergency accommodation for women and children escaping from domestic violence.
  • Victim Support - 020 8681 7711
    Trained volunteers offer free support and practical advice to victims of crime.
  • Community Safety Unit, Family Justice Centre - 020 8649 1850
    Investigates domestic violence, harassment and hate crime.

For more information

If you are a council or housing association tenant, you can contact your tenancy or housing officer.

You can also come to Housing reception, Monday to Friday from 10am to 2pm, and ask to see the Sanctuary Project administrator.

If you have any queries please contact the Sanctuary Project administrator.

Contact Details

Contact name
The Sanctuary Project Administrator
Department
Housing Department
Telephone
020 8726 6100
Address
Taberner House
Park Lane
Croydon
CR9 1DH
Contact name
Community Safety Unit (Police)
Telephone
020 8649 1850
Address
The Family Justice Centre
69 Park Lane
Croydon CR0 1JD
Contact name
North District Tenancy Team Leader
Job title
North District Tenancy Team Leader
Department
Adult services and housing
Telephone
020 8726 6100
Email
housing@croydon.gov.uk
Address
London Borough of Croydon
Department for adult services and housing North District
Strand House
Zion Road
Thorton Heath
Croydon
CR7 8RG
Contact name
East District Tenancy Team Leader
Job title
East District Tenancy Team Leader
Department
Adult services and housing
Telephone
020 8726 6100
Email
housing@croydon.gov.uk
Address
London Borough of Croydon
Department of adult services and housing
East District
90 Central Parade
New Addington
Croydon CRO 0JB
Contact name
Housing South Central Tenancy Team
Telephone
020 8726 6100
Email
HSG-SOUTHCENDISTRICT@croydon.gov.uk
Address
Taberner House
Park Lane
Croydon
CR9 1DH

Downloads

Download Acrobat Reader here
PDF document icon Sanctuary leaflet (124K)
Helping Victims of Domestic Violence

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