Citizenship and nationality
- Citizenship Ceremonies

- Nationality Checking Service

- Nationality Checking Service Feedback

Regular communication with our customers is the best way to keep in touch with their needs, to tailor our services and to continually improve them wherever possible.
If you would like to give us feedback, on our Citizenship and/or Nationality Checking Service or if you would like to nominate a member of staff for a Customer Service Award, or you have any other comments or complaints please complete a Customer Feedback Form.
You can also contact us directly by writing or emailing the Chief Superintendent Registrar.
If your complaint relates to the quality of the advice you have been given and the professional competence of the officer employed by Croydon Council in conducting the Nationality Checking process, you can make your complaint in writing to the Office of the Immigration Service Commissioner.
Contact Details
- Contact name
- Chief Superintendent Registrar
- Telephone
- 020 8726 6300
- register.office@croydon.gov.uk
- Address
- The Register Office
Mint Walk
Croydon
CR0 1EA
Opening times
Monday - Friday 9.30am to 4.00pm
- Contact name
- Office of the Immigration Service Commissioner
- Address
- Complaints Section
5th Floor
Counting House
53 Tooley Street
London
SE1 2QN