London Borough of Croydon

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Citizenship and nationality

Regular communication with our customers is the best way to keep in touch with their needs, to tailor our services and to continually improve them wherever possible.

If you would like to give us feedback, on our Citizenship and/or Nationality Checking Service or if you would like to nominate a member of staff for a Customer Service Award, or you have any other comments or complaints please complete a Customer Feedback Form.

You can also contact us directly by writing or emailing the Chief Superintendent Registrar.

If your complaint relates to the quality of the advice you have been given and the professional competence of the officer employed by Croydon Council in conducting the Nationality Checking process, you can make your complaint in writing to the Office of the Immigration Service Commissioner.

Contact Details

Contact name
Chief Superintendent Registrar
Telephone
020 8726 6300
Email
register.office@croydon.gov.uk
Address
The Register Office
Mint Walk
Croydon
CR0 1EA

Opening times
Monday - Friday 9.30am to 4.00pm
Contact name
Office of the Immigration Service Commissioner
Address
Complaints Section
5th Floor
Counting House
53 Tooley Street
London
SE1 2QN

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