Contract management
The supplier must ensure that quality and performance standards stated in the tender documents are maintained or improved throughout the contract period.
The council officer responsible for administering the contract will be notified by users of any instances when the suppliers' performance does not meet the required levels and these will be recorded for future contract reviews (unless the incident is serious enough to require immediate action).
Examples of these are: failure to deliver in accordance with the specification of the tender documents and the end user; poor administration of the contract, e.g. inability to invoice at the contract rates; inability to supply monitoring information when requested, etc.
Contact Details
- Contact name
- Corporate Procurement Team
- Telephone
- 020 8407 1318
- Fax
- 020 8760 5571
- procurement@croydon.gov.uk
- Address
- 6th Floor, South Side
Corporate Procurement Team
London Borough of Croydon
Taberner House
Park Lane
Croydon
CR9 3JS
