London Borough of Croydon

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airTEXT

airTEXT sends air pollution alerts and health advice to those who are most likely to be affected by air pollution. You can register for this free service if you

  • have been diagnosed by your doctor with asthma, emphysema, bronchitis, heart disease or angina
  • live or work in Croydon

How to register

Complete the online form (on the airTEXT website). You can choose to receive the alerts by:

  • text message to your mobile phone
  • recorded voice message to your home phone
  • email to your computer

When you will receive messages

You can choose to receive your alerts either between 6.00pm and 7.00pm on the evening before, or between 7.00am and 9.00am on the morning when an episode of air pollution is expected.

You are likely to receive around 45 alerts per year, depending on air pollution levels. Air pollution levels tend to rise on hot, sunny days in summer and cold, still days in winter.

Once air pollution levels increase, they often remain high for two or three days. We call this a pollution episode. You will get a message for each day that the pollution episode lasts. Once the messages stop it means that pollution levels are forecast to be low again.

What to do when you receive an alert

Each alert will contain brief information about symptoms and health advice. There are a number of simple steps you can take to reduce the effect of pollution on you. These include taking your inhaler or angina spray with you, taking extra doses of your medication if your symptoms worsen, and avoiding strenuous outdoor activity.

Please call or email us if you require further information.

Contact Details

Contact name
Pollution Service
Telephone
020 8760 5483
SMS
60660
Email
pollution@croydon.gov.uk
Address
9th Floor South WestTaberner House
Park Lane
Croydon
CR9 3BT

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