London Borough of Croydon

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What should you do in a major emergency?

It is important that those responding to the incident are allowed to complete their task quickly and safely, with priority given to rescue operations to minimise casualties and preserve emergency communications.

Updated reports will be provided to the media. We would therefore ask the public to watch and listen to media reports without contacting the authorities, unless you have vital information which would affect the rescue and safety of those at the incident or disaster.

If you do have important information or feel that a relative or friend may be involved in the incident, listen for details of a specific telephone number which will be set up to provide information on the incident and contact numbers for those requiring further details.

The initial response to major incidents is usually co-coordinated by the police and other emergency services.  We co-ordinate the longer-term recovery plan and are prepared to respond at all stages and quickly restore services.

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