How to pay your council tax
- How to pay your council tax
- Direct debit - the best way to pay
- Direct debit guarantee
- Pay by direct debit
The Direct Debit Guarantee
This guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the scheme is monitored and protected by your bank or building society.
If the amounts to be paid or the payment dates change, we will notify you 10 working days in advance of your account being debited or as otherwise agreed.
If we or your bank or building society make an error, you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a direct debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.
How to set up a direct debit
The quickest way is to phone us on the contact number below. We can take your bank account details over the phone.
If you would prefer to fill in a direct debit form, you can download a copy using the link below, print and complete it and post or hand it in to the address on the form.
Contact Details
- Contact name
- The Council Tax Section
- Telephone
- 020 8726 7000
- Fax
- 020 8667 8440
- Out of hours
- 08459 400 160
- croyctax@croydon.gov.uk
- Address
- Council Tax
Municipal Offices, Fell Road, Croydon CR9 1BQ
Downloads
Direct debit poster
(281K)
- Direct debit poster
Direct Debit Form v2
(62K)
- Council Tax direct debit form.
