London Borough of Croydon

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Housing and council tax benefit - change in circumstances

Reporting changes

If you do not tell us about changes in your circumstances, you could be paid too much benefit. If this occurs you can be held responsible for paying back any overpaid benefit. Or you could lose out if the change means you are entitled to more benefit.

You must tell us, in writing, about any changes in your circumstance that you think will affect your housing benefit and/or council tax benefit such as:

  • changes to your income, wages or savings
  • changes to your tax credits
  • changes to your pension
  • changes to other people's income living in your home
  • someone else moves into your property
  • you have a change of address
  • your children leaving school or starting work
  • anyone in your household going into hospital
  • leaving the country
  • birth of a child
  • changes to the amount of rent you pay.

It is your responsibility to tell us if your income support or jobseeker's allowance stops. The Benefits Agency is not responsible for telling us about this type of change.

You can notify us of a change of address or income by printing off, completing and returning the forms at the bottom of this page.

Contact Details

Contact name
Council Tax & Housing Benefit
Telephone
020 8726 7000
Fax
020 8667 8440
Email
Croyhben@croydon.gov.uk
Address
Municipal Offices, Fell Road, Croydon, CR9 1BQ

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